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Services Suite


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Services Suite


Rocketpay Group offers a full range of services as stand-alone offerings or to help you manage your project.  Some of the ways in which we have helped clients include financial analysis, assistance with regulators, RFP management, training, gap analyses, policy development, strategic planning, and project management.  Read on to learn how our hands-on approach can help you. 

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Compliance


Compliance


Compliance is hard enough when you’re dealing with governmental and industry regulations that you have worked with for years.  When you become a payment facilitator, or are considering the ramifications of being a money transmitter, or move into global payment acceptance, things get even more complex.  Can you comfortably answer your Acquirer’s Regulatory Compliance/Anti-Money Laundering (AML) questionnaire?  A compliance program is more than approval of a concept.  It is the everyday management of policies, procedures, and internal controls.  

The Rocketpay Group has the expertise to assist you – from writing your policies to implementing them to streamlining your practices. Let us review your policies and procedures for compliance to make sure you are auditable and managing your risk to the lowest level possible.
 

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Analysis


Analysis


If your project requires a merchant pricing analysis, or you need an interchange analysis, we can develop a spreadsheet that delivers the information you need to make decisions.  Perhaps you require a partner analysis for vendor selection.  We can untangle the variances in proposals so that you have a true picture of which solution provides the best financial return. A product gap analysis?  We can do that! 

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Research


Research


Expanding into a country without doing advance research can turn a project into a quagmire of unforeseen difficulties. Our customized country report will outline the regulatory and compliance requirements and help you navigate the details of entering a new market before spending expensive technical and business development resources.  


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Sarah Story | LinkedIn | Email

“It’s never easy to make complex comparisons.  In payments we do this routinely, every day.  Which pricing proposal is best? How does my offering compare to others? Will my business model work in a different market?  These challenges are varied and the research often yields surprises which are very impactful. That’s the reward for delivering a strong analysis - making a difference.”

Sarah is a ten year expert in analysis and data management with a focus on the key drivers within your organization. Contact Sarah today....

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Project Management


Project Management


Rocketpay Group has the project management capability you need to get your strategic plan off the ground. We will work alongside your internal and external teams and manage the project plan with secured online tools.  To facilitate communication and keep the project on track we will liaison with key personnel throughout organization and insure management is able to execute the deliverables.


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Joseph Arthur | LinkedIn | Email

“Rocketpay exists to help customers succeed by overcoming the hurdles and challenges inherent in growing a business on an international scale. Through training, understanding, and creating policies and processes, anything can be solved. The payment industry is complex, but everything can be accomplished with enough effort and resolve."

Joseph is a ten year payments expert with sales, service and strategic development experience, especially focused on operations.  Contact Joseph today....

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Policy & Audit Preparation


Policy & Audit Preparation


It is crucial to meet your Acquirers and the Card Brands program standards requirements and all country-specific laws and regulations.  We can review your organization’s ability to anticipate and safeguard against internal and external risk in your portfolio.  Rocketpay Group will help you develop and implement all necessary policies and insure you are prepared for compliance audits.  


Caroline Hometh | LinkedIn | Email

“Policy preparation is usually the last thing people want to do but one of the first things they need to do. Regulatory requirements, card brand rules, operational practices and best practices – properly addressing these can elevate an organization.  We’ll help you meet aggressive market goals and still meet compliance necessities.”

Caroline is a 30 year veteran of the payments industry with extensive experience and knowledge in the complex requirements of your organization. Connect with Caroline today to discuss your unique needs.

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Education


Education


You want your organization to have the skills and knowledge in place to support your growth plans.  Rocketpay Group offers education to all levels of your organization and in a variety of formats, from executive roundtable discussions to new employee training.  We can customize training for both general industry topics and client or project-specific areas.  Here are some of the modules available:

  • Underwriting and Risk
  • Compliance and Regulations
  • Payments 101
  • Customer Service
  • International Currency Management
  • Operational Workflow
  • Payment Facilitation
  • Exceptions Handling
  • Solution Selling
     

Rod Hometh | LinkedIn | Email

“Giving people expertise upfront motivates employees, reduces errors, and shortens time-to-market.  Everyone agrees with this, yet the nature of organizations is that education and training are usually “extras” to be done if time and money permit.  Let’s properly position your most valuable resource to deliver the best performance from the word go.”

Rod is a senior payments executive with sales, service and strategic development experience, especially focused on emerging markets.  Contact Rod today....